Privacy Policy
This Privacy Policy describes how we collect, use, and handle your personal information when you visit our website and blog; use our services or purchase from our shop. It also explains your rights regarding the data we collect from you.
Privacy Policy
This Privacy Policy describes how we collect, use, and handle your personal information when you visit our website and blog; use our services or purchase from our shop. It also explains your rights regarding the data we collect from you.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other appropriate means. We encourage you to review this policy periodically.
Policy last updated 7th July 2023
Who we are
Our website address is: https://www.helenahomestyle.com.
Data we collect
Personal Information: When you visit our website, we may collect personal information that you provide voluntarily, such as your name, email address, and any other information you choose to share with us when subscribing to our mailing lists or requesting personal consultations.
Usage Data: We may also collect non-personal information about your interaction with our website. This data may include your IP address, browser type, device information, and other anonymous usage details. We use this information to analyze trends, administer the website, and track user movements for statistical purposes.
Comments : When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. By uploading media you give us your consent for this media to be used by us across social media, mail, website or print/physical products for marketing, product showcasing or any other business purposes.
How we use your data
Mailing Lists: If you subscribe to our mailing lists, we will use your email address to send you relevant updates, newsletters, promotions, and other content related to Helena Home Style. You can unsubscribe from these communications at any time by following the instructions provided in the emails or by contacting us directly.
Personal Consultations: If you request a personal consultation, we will use the information you provide to schedule and conduct the consultation, as well as to follow up with any relevant information or recommendations. We will not disclose your personal information obtained through consultations to third parties without your explicit consent.
Legal Basis for Processing: We will only collect and process your personal information when we have a lawful basis to do so. This may include your consent, the necessity to fulfill a contract, compliance with legal obligations, or our legitimate interests. If you provide consent, you can withdraw it at any time by contacting us.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not share your data with outside companies; unless it is necessary to fulfil your order (for example suppliers, sub-contractors or shipping agents).
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
Data security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. However, no data transmission over the internet or electronic storage system is entirely secure. Therefore, we cannot guarantee absolute security..
What rights you have over your data
As a user, you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR):
Right to Access and Rectify: If you have an account on this site, have shopped with us, used our services or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You have the right to request access to the personal information we hold about you and to correct any inaccuracies. Please contact us if you wish to exercise this right.
Right to Erasure: You can request the deletion of your personal information from our systems. However, certain legal obligations or legitimate interests may prevent us from deleting all or part of your data immediately.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances. Please contact us if you wish to exercise this right.
Right to Object: You can object to the processing of your personal information based on our legitimate interests or for direct marketing purposes. We will cease processing your data unless we have compelling legitimate grounds or legal obligations to continue.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact Us
To contact our Data Protection Officer or if you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please use the contact information provided on our website.
